MetLife, a leading dental insurance provider focused on improving oral health quality through innovative solutions, has partnered with SKYGEN, an industry leader in technology-driven services for dental and vision benefit management, to transform the way dental providers interact with insurers (payers) and streamline the credentialing process.
Through this strategic partnership, MetLife will integrate SKYGEN’s Dental Hub into its dental provider experience.
As a single platform, Dental Hub will enable MetLife’s provider network to interact with all payer partners, complete credentialing, and efficiently manage provider directory information in one platform.
“We recognize the common pain points that providers experience with credentialing and disparate payer processes,” said Dr. Peter Fuentes, MetLife’s Chief Dental Officer.
Partnering with SKYGEN enables MetLife to provide a transparent digital hub for its network that not only simplifies the process for providers, but also expands access to quality oral care for patients.”
The Dental Hub allows providers to share credentialing information with all participating payer partners on one platform and centralize the primary source verification process.
This means providers only need to update their information on the platform to get re-credentialed across all participating payer partners, rather than filling out multiple “re-credentialing packets” every three years.
The Dental Hub is revolutionizing MetLife’s credentialing process by unifying re-credentialing dates across payers. This move to a unified credentialing cycle is a paradigm shift for the dental industry and will significantly reduce the administrative burden that credentialing has historically placed on providers.
“We are excited to partner with MetLife. MetLife’s long history of addressing the evolving needs of customers and providers reinforces our mission to drive change in the industry,” said John Schaak, Chief Innovation and Growth Officer at SKYGEN.
The old way of credentialing has always been a challenge for providers. MetLife understands this, and by adopting Dental Hub, we are addressing this pain point for providers.”
As a leading insurance company with one of the largest dental networks in the world, MetLife is a leader in value-based dentistry, committed to ensuring high-quality, outcome-driven care for both providers and patients.
The integration of Dental Hub marks a significant advancement in the digital experience for dental providers and underscores MetLife’s commitment to efficiency by making dental care more convenient through clear, fast, and transparent processes.
With the broadest benefits package in the market, MetLife demonstrates its unwavering commitment to continually improving and elevating services to meet the needs of employers and today’s employees.
By providing innovative solutions and services that help individuals understand and effectively use their benefits, MetLife supports them through expected and unexpected life events and helps them build a more confident future.
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